Terms of Use

Effective: May 29, 2026

1. General

These Terms of Use govern the contractual relationship between commitery.com and users of the platform commitery.com. By registering, users accept these terms.

By using or accessing our services, you agree to these Terms of Use and, where applicable, any product-specific terms, acceptable use policies, and data processing provisions (collectively, the “Agreement”).

If you do not agree with the provisions of this Agreement, you are not permitted to use or access our services.

1.1 Country Availability

Commitery is operated from Germany and is currently primarily intended for users in Germany and the European Economic Area. Certain features, in particular paid commitments, conditional Commitment Amounts, routines, and Commitery Creator, may be restricted or unavailable depending on the user’s country, payment-provider requirements, legal review, intellectual-property risk, or risk controls.

Users whose habitual residence is in the United States of America may use paid commitment features, conditional Commitment Amounts, routines, and Commitery Creator only if Commitery expressly enables those features for their country in the user interface. Until such enablement, there is no entitlement to use those features. Commitery may refuse, suspend, cancel, refund, or block accounts, commitments, payments, or payouts where a user is located in an unsupported country or uses the service in violation of these country restrictions.

Mandatory consumer rights, data protection rights, and other mandatory rights of the country in which the user has habitual residence remain unaffected.

2. Creating an Account

2.1 Registration

To use many of our services, you must first create a user account. You agree to provide truthful, complete, and up-to-date information during registration and use. We reserve the right to use this information to contact you if needed.

2.2 Security of Your Credentials

Please keep your login credentials (especially passwords) confidential and protect your account from third-party access. You are solely responsible for all activities that occur under your account and for safeguarding your passwords. We are not liable for any loss or damage resulting from unauthorized use of your account. If you suspect misuse, loss, or theft of your credentials, you must notify us immediately.

2.3 Minimum Age

Our services are intended exclusively for individuals aged 18 and over. By using the services, you confirm that you are at least 18 years old. If you are under 18, you are not permitted to use our services.

2.4 Account Inactivity, Unconfirmed Accounts, and Deletion

We reserve the right to suspend or delete user accounts that remain inactive for a prolonged period, subject to the conditions set out below.

Unconfirmed accounts: If a user creates an account but does not confirm their email address and no goal, commitment, or financial transaction has been created, we may delete the account 30 calendar days after registration without further notice. Such accounts are considered incomplete and non-operational.

Inactive accounts without active goals: If an account has a confirmed email address but no active goals, commitments, or ongoing contractual obligations, and the user has not logged in or otherwise used the services for a period of 24 consecutive months, we may delete the account. Where required by applicable law, we will make reasonable efforts to notify the user in advance using the email address associated with the account.

Accounts with active or past commitments: Accounts that contain active goals, unresolved commitments, financial transactions, or other contractual or legal obligations will not be deleted solely due to inactivity. Data related to such accounts will be retained for as long as necessary to fulfill contractual obligations and to comply with statutory retention requirements under applicable law.

Effect of deletion: Deletion of an account does not affect rights or obligations that arose prior to deletion, including completed transactions, outstanding payments, claims, or mandatory legal retention periods. Data that we are legally required to retain will be stored in a restricted manner and deleted once the applicable retention period expires.

2.5 Account Deletion by the User

The user may request deletion of their account at any time via the account settings or by contacting support at support@commitery.com.

Account deletion is only possible if (i) there is no active commitment, (ii) no pending proof review or dispute process is ongoing, and (iii) no conditional charge is due or being processed. If an account deletion request is made while commitments are active or contractual obligations remain, Commitery may postpone deletion until such commitments have been completed, cancelled, or otherwise resolved.

Deletion of an account does not affect rights or obligations that arose prior to deletion, including completed transactions, charges initiated due to a negative verdict, refunds processed after disputes, or statutory record-keeping obligations. Data that Commitery is legally required to retain (e.g., records relevant to accounting, taxation, or fraud prevention) will be retained in a restricted manner for the applicable statutory retention period and deleted thereafter.

2.6 Third-Party Login Providers (e.g. Google)

In addition to registering with an email address and password, users may be given the option to authenticate using third-party login providers, such as Google (“Third-Party Login Providers”).

When a user chooses to sign in via a Third-Party Login Provider, authentication is carried out directly by that provider in accordance with its own terms and privacy policies. Commitery does not receive or store the user’s password or other authentication credentials used with the Third-Party Login Provider.

Depending on the selected provider and the permissions granted by the user, Commitery may receive limited account information from the provider, such as:

the user’s email address,

a unique provider-specific user identifier,

the user’s display name, and

a profile image (if provided and enabled by the user).

This information is used exclusively for the purpose of creating and managing the user account, enabling secure login, and preventing misuse or fraud. No additional data is accessed beyond the information explicitly authorized by the user during the authentication process.

By using a Third-Party Login Provider, the user acknowledges that the use of such provider is subject to the provider’s own terms and conditions and privacy policies, which apply in addition to these Terms of Use. Commitery is not responsible for the availability, functionality, or conduct of Third-Party Login Providers.

Commitery reserves the right to enable, modify, or discontinue the availability of specific Third-Party Login Providers at any time.

For authentication via Google, the Google Terms of Service and the Google Privacy Policy apply.

3. Content

As part of the services offered by Commitery, users may create commitments. A commitment consists of (i) a clearly defined personal goal, (ii) a goal deadline by which the goal must be completed, and (iii) a proof submission deadline by which suitable evidence of goal completion must be submitted.

To support adherence, the user voluntarily defines a conditional Commitment Amount as a self-binding contractual consequence. This amount is not charged at checkout. It becomes due only if the goal is deemed not completed in accordance with the agreed proof requirements and review process. The Commitment Amount is not liquidated damages, not a wager or gambling stake, and not a contractual penalty for non-acceptance, payment delay, withdrawal, termination, or otherwise lawfully ending the contract.

Goal completion is determined based on the submission of proof. Proof refers to the evidence submitted by the user to demonstrate that the goal has been fulfilled in accordance with the predefined requirements. Commitery defines the specifications and requirements for acceptable proof for each goal; these specifications are binding and constitute the sole basis for evaluating goal completion.

A verdict on whether a goal is considered completed or not completed is issued after automated review of the submitted proof by the AI-based referee provided by Commitery.

3.1 Goal Definition

The user must define a personal goal that serves as the basis for the commitment and for the subsequent evaluation of goal completion. Goal definition is an essential element of the service and is subject to the following requirements:

• Personal nature and control: The goal must be personal, meaning that its achievement depends predominantly on the user’s own actions, decisions, and behavior. Goals whose outcome depends primarily on chance, external events, or the actions of third parties are not permitted. The service must not be used to place bets, wagers, or predictions on external outcomes.
• Clarity and specificity: The goal must be formulated in a clear, concrete, and unambiguous manner. Vague or aspirational statements (e.g., “I want to get fitter”) are insufficient. A precise and verifiable formulation is required (e.g., “My goal is to run a marathon”).
• Measurability: The goal must be defined in objectively measurable terms, including, where applicable, quantities, frequencies, factual criteria, or time-bound parameters (e.g., “Lose 5 kg by June 1” or “Meditate daily for 30 consecutive days”).
• Realism and appropriateness: The goal must be realistic, reasonable, and appropriate. Goals that are manifestly unrealistic, unlawful, unsafe, or harmful to health may be rejected at the provider’s discretion.
• Exclusions: Goals may not have the character of a wager or speculative activity. Defining goals on behalf of third parties, or goals whose fulfillment cannot be meaningfully influenced by the user, is not permitted.
• Changes and adjustments: Once checkout has been completed, changes to the goal definition are generally excluded. In exceptional cases or in the event of technical issues, users may contact support at support@commitery.com; however, there is no entitlement to subsequent modification.

3.2 Deadlines

For each commitment, the user must define (i) a goal completion deadline by which the goal must be fully achieved and (ii) a proof submission deadline by which suitable evidence of goal completion must be uploaded. Both deadlines are binding and form an essential part of the commitment.

The goal completion deadline specifies the latest point in time at which the substantive requirements of the goal must be fulfilled. The proof submission deadline specifies the latest point in time at which all required evidence must be submitted in full and in the prescribed format.

Unless explicitly stated otherwise, all deadlines are calculated based on the time zone displayed in the user interface at the time of goal creation. The user is solely responsible for selecting appropriate deadlines and ensuring timely completion and submission.

The maximum duration between goal creation and the goal completion deadline is 730 calendar days. The proof submission deadline must fall within 1 to 30 calendar days after the goal completion deadline.

Evidence submitted after the proof submission deadline, or evidence that is incomplete, unreadable, or does not meet the predefined proof specifications, will not be considered. In such cases, the goal shall be deemed not completed.

Extensions, pauses, or retroactive changes to deadlines are generally excluded. Technical issues on the user’s side, including but not limited to connectivity issues, device failures, or late uploads, do not constitute grounds for deadline extensions.

If no valid proof is submitted by the proof submission deadline, or if the submitted proof does not meet the applicable requirements, the commitment is conclusively evaluated as not fulfilled, and the corresponding consequences apply in accordance with these Terms.

3.3 Conditional Commitment Amount and Self-Binding Commitment

For each commitment, the user voluntarily defines a conditional monetary amount (“Commitment Amount”). The Commitment Amount is the contractual consequence chosen by the user for the case in which the user-defined goal is deemed not completed under the agreed proof requirements. It is an essential element of the self-binding commitment created by the user.

The Commitment Amount is not charged at the time of goal creation. It constitutes a conditional payment obligation that becomes due only if (i) the commitment was validly created, (ii) the withdrawal period was not validly exercised, (iii) no valid proof was submitted on time and in accordance with the proof specifications or the submitted proof does not meet the agreed requirements, (iv) the goal receives a failed verdict proposal under the applicable review process, and (v) the failed verdict becomes final after the product dispute window has expired without a timely dispute or after a timely dispute has been denied. If the goal is deemed completed, if a failed verdict is reversed, or if a valid withdrawal applies, no charge of the Commitment Amount will be made.

The Commitment Amount is not liquidated damages for damage suffered by Commitery and is not a wager, gambling stake, or speculative activity. In particular, it does not become due because the user fails to accept a service, is late with a payment, exercises a statutory right of withdrawal, terminates a contract, or otherwise lawfully ends the contract. It is tied only to the non-completion of the specific commitment defined by the user and confirmed at checkout in accordance with these Terms.

Commitery does not provide insurance, goal insurance, protection against failing a goal, a savings product, escrow service, investment service, prize pool, or a system in which users receive winnings, rewards, or payouts from other users’ amounts because they completed their own goals. A commitment is only a personal self-binding commitment under these Terms.

The minimum Commitment Amount per goal is €1.00. Where applicable, maximum amounts, recommended amount ranges, or additional limits may be displayed in the user interface. The user freely determines the Commitment Amount within the applicable limits prior to checkout; only the amount displayed to and expressly confirmed by the user at checkout is binding.

Commitery may apply technical, product-related, and legal proportionality checks. Commitery may in particular refuse to create a commitment, set a lower maximum amount, require adjustment of the goal, deadlines, proof requirements, or Commitment Amount, or display additional warnings if a goal or Commitment Amount appears inappropriate, manifestly disproportionate, abusive, unsafe, unlawful, outside the user’s control, or connected with a wager or speculative activity. After checkout, the Commitment Amount will not be increased; however, Commitery may at any time waive a charge, reduce a charge, or issue a refund in favor of the user.

If the goal receives a final failed verdict, including but not limited to cases where no valid proof is submitted on time or the submitted proof does not meet the required specifications, the Commitment Amount confirmed at checkout may be charged, unless a valid withdrawal, successful dispute, statutory objection, or other contractual or legal limitation applies. Commitery does not intentionally initiate the conditional charge while the 48-hour product dispute window is open or while a timely product dispute is pending. The user expressly authorizes Commitery to initiate such charge via the payment method selected at checkout.

Payments and charges are processed via Stripe, Inc.; the Stripe Services Agreement and Privacy Policy apply.

3.4 Proof Specifications and Evidence Requirements

For each commitment, Commitery defines and provides a binding proof specification that determines what constitutes acceptable evidence for successful goal completion (“Proof Specifications”). The Proof Specifications are generated by Commitery based on the individual goal definition and are presented to the user prior to checkout as part of the goal overview.

The Proof Specifications may be generated using automated language models operated by Commitery, including large language models provided by third-party service providers such as OpenAI, L.L.C. In this context, goal-related information may be processed solely for the purpose of generating appropriate Proof Specifications. Such data is processed in accordance with applicable data protection laws and is not used by the AI service provider to train or improve its models. Processing by OpenAI is subject to the OpenAI Privacy Policy.

The Proof Specifications exclusively govern the type, scope, format, and content of evidence that may be submitted and may include, without limitation, requirements regarding (i) the form of evidence (e.g. photographs, screenshots, documents, files), (ii) content and clarity, (iii) time reference or timestamps, (iv) completeness, and (v) verifiability. Only evidence that complies fully with the applicable Proof Specifications shall be considered valid.

The user acknowledges and agrees that the Proof Specifications are binding, constitute the sole benchmark for evaluating goal completion, and form an integral part of the contractual commitment. Subjective interpretations, alternative evidence, or supplementary explanations that fall outside the Proof Specifications shall not be considered.

Proof must be submitted within the deadline defined for the respective goal. Evidence submitted after the applicable deadline or in a form that does not meet the Proof Specifications shall be deemed invalid, and the goal shall be considered not completed.

3.5 Automated Evidence Review and AI Referee

After the applicable goal period has ended, the user must submit proof in accordance with the applicable Proof Specifications and within the defined submission deadline. Commitery uses an automated evaluation system based on an artificial intelligence model to assess whether the submitted proof meets the applicable Proof Specifications and to issue a verdict on whether the goal is completed or not completed.

The verdict is based on the submitted proof and the applicable Proof Specifications. For this purpose, submitted proof data may be processed by third-party AI service providers, including OpenAI, L.L.C., acting as a data processor on behalf of Commitery. Proof data is transmitted solely for automated evaluation, processed in accordance with applicable data protection laws, and not used by the AI provider to train or improve its models where Commitery has configured that protection. Processing by OpenAI is subject to the OpenAI Privacy Policy.

A negative review result is first treated as a failed verdict proposal. The user may dispute that proposal through the in-product dispute process during the displayed dispute window, currently 48 hours. The verdict becomes final for the purpose of determining goal completion and the resulting financial consequences only after the dispute window expires without a timely dispute or after a timely dispute is denied.

3.6 Checkout

Before setting the goal and confirming the user’s payment details, the user receives an overview of all relevant configurations, including the defined goal, applicable deadlines, proof specifications, AI review process, conditional Commitment Amount, and the circumstances in which that amount may become due. The user must confirm via checkbox that they have read, understood, and accepted the Terms of Use, the binding Proof Specifications, the applicable age restrictions, the Payment Terms, the Withdrawal Instructions, and the conditional charge authorization.

At checkout, no charge of the Commitment Amount is made. Commitery processes payment authorization and any subsequent charges exclusively via Stripe, Inc.. By completing checkout, the user authorizes Commitery to initiate a charge via the selected payment method only if the goal is later deemed not completed under the agreed proof requirements and applicable review process, and no valid withdrawal, successful dispute, or other legal or contractual limitation applies. Payment processing is subject to the Stripe Services Agreement and the Stripe Privacy Policy.

3.7 Routines and Recurring Commitment Cycles

Routines are recurring commitments created according to the cadence, cycle period, proof deadline, proof requirements, review process, and conditional Commitment Amount shown at checkout. Each active routine cycle is assessed as a separate commitment cycle.

A routine cycle becomes binding when it becomes active according to the settings shown in the user interface or when it is confirmed at checkout as the active first cycle. For each active cycle, the displayed goal text, cycle period, proof deadline, proof requirements, selected referee/review mechanism, and conditional Commitment Amount apply. A charge may be made only for the specific active cycle that is deemed not completed under the agreed requirements.

The user may pause or cancel a routine for future cycles using the controls provided in the product. A pause or cancellation generally affects only future cycles that have not yet become active. Already active cycles remain binding unless they are validly withdrawn, cancelled by Commitery, or otherwise resolved under these Terms.

Before checkout, Commitery shows the conditional Commitment Amount per cycle and the material routine settings. The possible total exposure depends on the number of active cycles that are deemed not completed. Commitery may refuse, pause, terminate, or limit routines, individual cycles, or future materialization of cycles where this appears necessary for legal, technical, payment-provider, risk-control, or proportionality reasons.

If payment for a failed routine cycle cannot be collected, Commitery may ask the user to update or authenticate the payment method and may pause the routine or future cycles until the situation is resolved. Statutory rights, withdrawal rights, successful disputes, and other mandatory objections remain unaffected.

4. Right of Withdrawal

4.1 Statutory Right of Withdrawal

Consumers have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period begins on the date on which the contract is concluded. Details are set out in the applicable Withdrawal Instructions and the Model Withdrawal Form contained there.

If the user withdraws from the relevant commitment contract or routine cycle in time and effectively, the affected commitment is cancelled. No Commitment Amount becomes due for that commitment; if a payment has already been collected in connection with the validly withdrawn contract, it will be reimbursed in accordance with the Withdrawal Instructions and applicable law.

If the user expressly requests that Commitery begin providing services during the withdrawal period, the statutory consequences of such a request may apply, including proportionate compensation for services already provided up to the time of withdrawal, to the extent legally permitted. Such compensation is separate from the conditional Commitment Amount. The Commitment Amount does not become due merely because the user exercises a right of withdrawal.

The exercise of the right of withdrawal does not affect the user’s mandatory statutory rights. In the event of any conflict between this summary and the Withdrawal Instructions, the Withdrawal Instructions prevail.

4.2 Dispute of Negative Verdicts

If a goal receives a failed verdict proposal, the user may submit a product dispute within the 48-hour dispute window shown in the product, unless Commitery shows a different mandatory period or applicable law requires otherwise. A dispute should explain why the submitted proof, platform behavior, deadline handling, or other relevant circumstances mean the failed verdict proposal should be reversed.

While a timely product dispute is pending, Commitery does not intentionally initiate the conditional Commitment Amount charge for that failed verdict. Upon submission of a dispute, Commitery may conduct a secondary review using an automated evaluation system based on an artificial intelligence model, which reassesses the disputed proof, the original proof specifications, the user explanation, platform records, and risk signals. Commitery may reverse a failed verdict where the dispute raises credible uncertainty, sensitive circumstances, platform error, payment-risk concerns, legal or chargeback risk, unclear evidence, disagreement between review systems, or other reasons that make reversal appropriate. Commitery may deny a dispute where the review clearly supports the failed verdict and no such risk factors apply.

For the purpose of dispute review, proof data, dispute explanations, original verdict data, model outputs, risk flags, and related commitment information may be processed by third-party AI service providers, including OpenAI, L.L.C., acting as a data processor on behalf of Commitery. Such data is processed solely for dispute resolution, abuse prevention, quality assurance, legal defense, and payment-risk control, is not used to train or improve AI models where Commitery has configured that protection, and is handled in accordance with applicable data protection laws. Processing by OpenAI is subject to the OpenAI Privacy Policy.

If the dispute review determines that the failed verdict proposal should be reversed, Commitery will mark the commitment as completed or otherwise corrected and will not charge the Commitment Amount for that failed verdict. If a charge has already occurred and the dispute or later review shows that the charge was incorrect, Commitery will reverse the verdict where appropriate and initiate a refund of the amount charged in error.

5. Disclaimer

5.1 No Professional Advice

Commitery provides organizational and motivational support for goal pursuit. It does not constitute medical, psychological, therapeutic, or legal advice. Users are responsible for setting only appropriate goals; in case of doubt, consult a physician or other qualified professional in advance.

5.2 Limitation of Liability

No liability is assumed for damages resulting from failure to achieve goals, improper use of the platform, false statements by users, or insufficient evidence, nor for indirect/consequential damages or missed refunds, unless due to intentional misconduct or gross negligence. Availability or functionality may be impaired (e.g., Stripe outages, maintenance); no liability is assumed for such impairments.

5.3 Service Availability and Technical Failures

Commitery endeavors to ensure continuous availability of the platform; however, uninterrupted access cannot be guaranteed. Temporary unavailability may occur due to maintenance, technical failures, security incidents, force majeure events, or circumstances beyond Commitery’s reasonable control. If, due to a material technical failure attributable to Commitery, the platform is unavailable for a period that prevents the user from submitting required proof, receiving a verdict, or otherwise fulfilling a commitment in accordance with these Terms, the affected commitment shall be deemed void, and no Commitment Amount shall be charged in relation to that commitment. In such cases, any pending or conditional payment authorization related to the affected commitment will be canceled, and no adverse verdict shall be issued. Commitery shall not be liable for unavailability caused by external services, including but not limited to hosting providers, payment processors, email services, or internet connectivity issues outside Commitery’s direct control.

6. Support

If you have questions, our support team is available at: support@commitery.com.

7. Final Provisions

7.1 Governing Law and Jurisdiction

If any provisions are wholly or partially invalid, the validity of the remaining provisions remains unaffected. The law of the Federal Republic of Germany applies (excluding the UN Convention on Contracts for the International Sale of Goods). Mandatory consumer protection provisions of the user’s country of residence remain unaffected. The place of jurisdiction—where legally permissible—is the provider’s registered office; consumers may alternatively bring an action before the court of their place of residence.

7.2 Governing Language and Authoritative Version

These Terms may be made available in multiple languages for convenience. The German version is legally authoritative. Translations into other languages are provided for convenience only. In the event of any discrepancy, inconsistency, or conflict between language versions, the German version shall prevail, unless mandatory law provides otherwise.

7.3 Assignment and Transfer

Users may not assign, transfer, or otherwise dispose of any rights or obligations arising from these Terms without the prior written consent of Commitery. Commitery may assign or transfer its rights and obligations under these Terms to a third party in connection with a merger, acquisition, corporate restructuring, or transfer of business assets, provided that such transfer does not materially disadvantage the user.

7.4 Amendments to the Terms

Commitery may amend these Terms where reasonable and necessary to reflect changes in law, regulatory requirements, technical developments, or service offerings. Users will be informed in due time about material changes. Continued use of the services after the amended Terms enter into force constitutes acceptance of the updated Terms.

8. Provider Information

The service is operated by the provider identified in the Impressum available at: Imprint.

9. Privacy Policy

The provider’s privacy policy, available at: Privacy Policy. By using the services, the user acknowledges having taken note of the Datenschutzerklärung.